What to Do After an Incident
If your business experiences an event that may result in an insurance claim, please follow these important steps:
- Ensure the safety and wellbeing of all employees, customers, and visitors.
- Contact emergency services if immediate assistance is required.
- Take reasonable steps to prevent further loss or damage where it is safe to do so.
- Record the incident by taking photographs, collecting relevant documents, and noting important details such as the date, time, and location.
- Preserve any damaged property or evidence until your insurer advises otherwise.
- Notify Business Insurance Consulting as soon as possible so we can begin the claims process promptly.
What to Avoid
- Do not admit fault or accept liability before your insurer has assessed the claim.
- Do not negotiate, settle, or make payments to third parties without insurer approval.
- Do not sign any legal agreements or settlement documents without consulting your insurer or our claims team.
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Why Report Your Claim Early?
Reporting a claim as soon as possible allows your insurer to begin their assessment quickly, gather the necessary information, and take appropriate action to protect your interests. Early notification can also help reduce delays, minimize business disruption, and improve the overall claims experience.
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